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Documentation Index

Fetch the complete documentation index at: https://developers.paperlink.online/llms.txt

Use this file to discover all available pages before exploring further.

Paperlink uses a recurring subscription model. You choose a plan, pay monthly or annually, and your subscription renews automatically at the end of each billing period. Only the team Owner can make changes to the subscription — other team members can view the current plan but cannot modify it.

Plans overview

Paperlink offers several plans, from a free tier to premium options with higher limits and advanced features. All plans include core document sharing, link management, and analytics. Higher-tier plans unlock additional team members, data rooms, custom domains, invoicing, accounting, and integrations like the Public API and Slack notifications. To compare plans and pricing, go to Settings > Team Settings > Billing & Plans and toggle between Monthly and Annual billing to see the pricing difference.

Open billing settings

1

Open Settings

Click Settings in the left sidebar.
2

Go to Billing & Plans

Navigate to Team Settings > Billing & Plans.
This page shows your current plan, billing period, next billing date, and a summary of your feature usage.

Subscribe to a plan

1

Browse available plans

On the Billing & Plans page, review the plans listed. Toggle between Monthly and Annually to compare pricing — annual billing includes a discount.
2

Select your plan

Click Upgrade on the plan you want.
3

Complete payment

Fill in the checkout form. Your card is saved for automatic renewals.
Your new plan activates immediately after payment. New limits and features apply right away.

Free trial

If your team is on the Free plan and has never started a trial before, you can try a paid plan for 7 days without entering payment details.
1

Start the trial

On the Billing & Plans page, click Start Free Trial.
2

Track your trial

A banner in the sidebar shows how many days remain.
When the trial ends, your team reverts to the Free plan automatically. No charge occurs unless you subscribe during or after the trial.
Each team gets one free trial. Once used, the option does not appear again.

Upgrade your plan

Upgrading moves you to a higher plan immediately. Paperlink calculates a prorated amount based on unused days from your current billing period, so you only pay for the time remaining.
  1. On the Billing & Plans page, click Upgrade on the plan you want.
  2. Complete payment.
Your new limits and features apply as soon as payment is confirmed.

Downgrade your plan

Downgrading takes effect at the end of your current billing period — you keep full access to your existing plan until then.
  1. On the Billing & Plans page, click Downgrade on the plan you want to switch to.
  2. A confirmation screen shows the effective date.
A Downgrade Scheduled banner appears on the billing page showing the exact date the change will take effect. You can cancel the scheduled downgrade at any time before it takes effect by clicking Cancel Downgrade.
Changed your mind? Click Cancel Downgrade before your billing period ends to keep your current plan with no interruption.

Cancel your subscription

Canceling your subscription works the same as downgrading to the Free plan. Your paid features stay active until the end of your current billing period — after that, no further charges occur.
  1. On the Billing & Plans page, click Downgrade on the Free plan.
  2. Confirm the change.

What happens to your data

When you downgrade or cancel, your data is not deleted.
  • Documents, links, clients, and invoices are preserved. Nothing is removed from your account.
  • Feature limits apply immediately after the change takes effect. If your usage exceeds the new plan’s limits, you cannot create new items until you are within limits — but existing items are not deleted.
  • Active sharing links keep working. Anyone with an existing link can still access the shared document after you downgrade.
Data is never deleted when you change plans. You can upgrade again at any time to regain access to all your content without limits.

Billing cycle

Billing periodDetails
MonthlyRenews every 30 days
AnnualRenews every 12 months at a discounted rate
Payments are processed automatically using the card on file. If a payment fails, your subscription enters a grace period. Update your payment method to restore full access before the grace period expires.

Permissions

ActionOwnerAdminManagerMember
View current planYesYesYesYes
Change planYesNoNoNo
Start free trialYesNoNoNo
Cancel subscriptionYesNoNoNo

Manage team members

Your plan determines how many members you can invite to your team.

Integrations

Some integrations, like the Public API and Slack, are available on higher-tier plans.