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Documentation Index

Fetch the complete documentation index at: https://developers.paperlink.online/llms.txt

Use this file to discover all available pages before exploring further.

Knowing that someone viewed your document for three minutes tells you they looked at it. Knowing they spent two of those minutes on page 7 tells you what they actually care about. Paperlink’s page engagement section breaks down every view session by individual page so you can see exactly where attention lands — and where it drops off.

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The page engagement section

The page engagement section appears in the analytics panel below the viewer details table. It shows a visualization of your document with engagement data overlaid on each page.

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Time per page

For each page, Paperlink calculates the average time viewers spent on it, aggregated across all sessions. A page with a high average time attracted focused attention. A page near zero was either skipped or scrolled through without pausing. Time per page is measured from when a page enters the viewport until the viewer scrolls away or the session ends. Pages that viewers leave visible while they step away briefly may show slightly inflated times — use this metric directionally rather than as a precise measurement.

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View count per page

The view count shows how many sessions included that page. Page 1 typically has the highest view count because every viewer starts there. View counts drop as you move through the document — the rate at which they fall tells you where viewers are losing interest and leaving. A sharp drop between two consecutive pages is a meaningful signal: something on the earlier page is causing viewers to stop reading before they reach the next one.

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Heatmap visualization

The heatmap overlays a color gradient on each page thumbnail based on its relative engagement. Highly engaged pages appear warmer (more intense color); lightly engaged pages appear cooler. The heatmap lets you scan the full document at once and spot patterns — for example, a cluster of high-engagement pages in the middle of the document, or a single page near the end that unexpectedly holds attention.

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How to interpret the data

Page engagement data becomes most useful when you look at combinations of metrics together rather than any single number in isolation. High time + high view count means the page is broadly engaging. Most viewers reach it and most of them spend time on it. This is content that resonates. High time + low view count means the page is engaging for the viewers who reach it, but most viewers leave before they get there. The content may be compelling, but it is buried too deep in the document. Consider moving it earlier. Low time + high view count means most viewers reach the page but move on quickly. They are not stopping to read. This can indicate a transition page (a divider or section header) or a page whose content does not reward attention. Low time + low view count means the page is not being seen at all. Viewers are leaving before reaching it.

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Completion rate

Completion rate is the percentage of pages viewed out of the total page count. A viewer who reads 4 of 10 pages has a 40% completion rate. The average completion rate across all sessions appears in the analytics summary. A low average completion rate on a short document is a stronger signal than the same rate on a long document — if viewers are stopping halfway through a 5-page brief, the first half may not be compelling them to keep reading.

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Skim vs. deep read

Compare duration against pages viewed to understand how viewers engaged:
  • Short duration, many pages viewed - the viewer skimmed, scrolling quickly without stopping to read
  • Long duration, few pages viewed - the viewer read those pages carefully, possibly re-reading sections
  • Long duration, many pages viewed - the viewer read the full document thoroughly
A sales deck with most viewers reading only the first 3 slides and one viewer spending 8 minutes on the pricing slide is telling you two things: your opening needs to hook more people, and your pricing page is doing its job for the viewers who reach it.

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Viewer page engagement

You can also see the page breakdown for an individual viewer. Click on any session row in the viewer details table to expand it. The per-viewer view shows the same time-per-page and view count data, but scoped to that one person’s session. This lets you prepare for a follow-up conversation. If a prospect spent most of their time on your case study pages and skipped the technical specification entirely, you know where to focus your next call.
Per-viewer page engagement is available for all sessions, including anonymous visitors. For anonymous viewers, you see their page-level behavior without their identity. Enable email verification on the link to connect that behavior to a name and email address.

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Practical ways to use page engagement

1

Find your drop-off page

Sort pages by view count and look for the first significant drop. This is where most viewers stop reading. Review that page and the one before it to understand why.
2

Move high-engagement content earlier

If a page deep in the document has high dwell time but a low view count, fewer viewers are reaching it. Move it earlier in the document so more viewers encounter it before they leave.
3

Check your opening pages

Pages 1-3 set the tone for the entire document. If average time on these pages is very low, viewers are not finding a reason to keep reading. Revise your opening to lead with your most compelling content.
4

Use completion rate as a revision target

Set a goal for average completion rate — for example, 70% for a 5-page proposal. Each time you revise the document and share a new version, compare completion rates to see whether the changes had the effect you intended.
5

Identify pages to cut

Pages with consistently low time and low view count are not adding value. If most viewers never reach a page, or reach it but immediately move on, consider removing it or folding its content into an adjacent page.
Page engagement data aggregates across all sessions on a link. If you share a new version of the document under the same link, the new data mixes with the old. Create a new sharing link when you upload a revised document to keep the analytics separate.

Viewer analytics

See who viewed your document, their location and device, duration, and download activity

Slack notifications

Receive real-time Slack alerts when viewers open or download your documents

Create a sharing link

Generate a secure sharing URL with access controls that feed into page engagement tracking

Data room

Share entire folder structures and track page-level engagement across all documents