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Paperlink can send a Slack message the moment someone opens a shared document, downloads a file, or signs an NDA. The integration is built in — no Zapier, no webhooks to configure. You choose which events trigger notifications, which channel receives them, and whether specific links should go to a dedicated channel or stay silent.
Only team owners and admins can connect or configure the Slack integration. Once connected, it applies to all shared links in the workspace.

Connect your Slack workspace

1

Open Integrations

Go to Settings in the left sidebar and click Integrations.
2

Add to Slack

Click Add to Slack. This opens the standard Slack OAuth flow, which takes about 30 seconds.
3

Choose a default channel

After authorizing, select a Default notification channel from the dropdown. This is the channel where all notifications appear unless you set a per-link override.
4

Save

Click Save to complete the connection.
After connecting, you can click Send test notification to confirm messages are arriving in the right channel.

Choose which events trigger notifications

Paperlink tracks eight types of document engagement. You can toggle each one independently to control exactly what appears in Slack:
EventWhen it fires
Document viewed (first visit)A viewer opens the link for the first time
Document viewed (returning visit)A viewer who has seen the document before opens it again
Document downloadedA viewer downloads the file
NDA or agreement signedA viewer completes the signature gate
Email openedA viewer opens a notification or follow-up email
File uploadedA file is uploaded to a data room collection
Link clickedA viewer clicks a link embedded in the document
High engagement alertA viewer spends significant time reading the document
First visit and returning visit are separate toggles. If you are running outreach, you may want to keep first-visit alerts on and turn off returning-visit notifications to reduce noise.

How notifications are grouped

Paperlink groups activity by session so your channel does not fill up with individual event messages. When the same visitor triggers multiple events within 15 minutes, Paperlink updates the original Slack message in place. Your channel shows one tidy message per session rather than a flood of separate entries. When the same visitor returns after more than 15 minutes, Paperlink posts a reply to the original notification thread. All activity from that visitor lives in one thread, ordered by time, making it easy to follow their engagement history at a glance.

Who is reading

If a viewer entered their email address — through an email gate or by signing in — their email address appears in the notification. For anonymous viewers, Paperlink assigns a stable sequential number: Visitor 1, Visitor 2, and so on. The numbering is per link. The same anonymous visitor keeps the same number across multiple visits, so you can track their engagement over time even when you do not know who they are. By default, all notifications go to the channel you set in Settings. For individual links — such as a high-priority deal — you can override this to send notifications to a different channel.
1

Open the link settings

Find the sharing link in your document’s links list and open Link Settings.
2

Select a channel

Find the Send notifications to field and select a channel from the list. Private channels appear with a lock icon.
3

Save the link

Click Save. Notifications for this link now go to the chosen channel. All other links continue using the team default.
For a significant deal, create a dedicated Slack channel — something like #deal-acme — and route that prospect’s document link to it. Everyone on the deal sees every interaction as it happens, in real time.
To stop notifications for one link without disconnecting Slack or changing the team default:
1

Open the link settings

Find the sharing link and open Link Settings.
2

Enable mute

Toggle Mute Slack notifications on.
Notifications for that link stop immediately. The toggle is per link — other links are not affected. Toggle it off at any time to resume notifications.

Disconnect Slack

1

Open Integrations

Go to Settings and click Integrations.
2

Disconnect

Click Disconnect next to the Slack workspace name and confirm.
Disconnecting removes the integration for the entire team. Existing notification logs and analytics data are preserved.

Next steps

Viewer analytics

See full session-by-session breakdowns of who opened your documents and when

Manage link settings

Password protection, email verification, download controls, and more

Slack notifications deep dive

Learn more about notification formatting and how engagement data maps to Slack messages

Integrations overview

See all available integrations for your Paperlink workspace